Why Utilities and Telecoms are Opting For Horizontal Play
Update: Telstra started its Utility Play in FY 22 and halted it. Origin is in talks to buy Vocus's retail arm which comprises iprimus and Dodo.
Posts
Two Speed IT - Article Series
My collection of articles on Two Speed IT Article 1 Article 2 on Innovation Article 3 Article 4 on Why Buyers are Disrupting the Sales Process Article 5 on Master Service Agreement Article 6 on Recommendations for CIOs and CFOs
Why Digital Transformation is not an IT Transformation
More on Digital Transformation is here I would like to mention that this POV is widely used globally and is referenced by a very popular blog run by Rick. More details here
How would banks make money if banking products or services were free?
My response to this discussion is Banks are going through what Telco's have gone through in last decade. That is, that their core product voice (analogue) is digitised and hence voice based service is free in competitive markets. In case of banks money is still not fully digital, but its not that far either, it will be digitised in few years. In that case then banks or telcos become digital platform for transaction enablement, like Google is for search. And so downstream consumers get free services and upstream consumers pay for interacting/engaging with downstream consumers using the digital platform and in that case it will be banking's core platform. Not only banks but any industry where core offering can be digitised as a multisided platform will have to be adopted else the business will go belly up. Media is evolving on those same lines. In case of Australia its bit hard because markets across verticals are either monopoly or duopoly, its not a competitive mar