Featured Post

Salesforce Strategy in The Age of AI

Abstract With artificial intelligence, autonomous agents, and shifting dynamics, Salesforce serves as a key case study for how established s...

Showing posts with label Sales. Show all posts
Showing posts with label Sales. Show all posts

Thursday, October 20, 2022

Weekend Reading

 From 7 Rules of Power: Surprising — but True — Advice on How to Get Things Done and Advance Your Career. His seven rules are: 

  • get out of your own way — that is, 
  • speak with confidence and do not undersell yourself, 
  • break the rules — do the unexpected, 
  • show up in powerful fashion — with conscious body language and actual language, 
  • create a powerful brand, network relentlessly, 
  • use your power — do not be afraid to wield power once you have it, 
  • and finally, remember that “success excuses (almost) everything” — the powerful attract and retain support.” 
 
When buyers were asked to select their top 5 reasons for choosing the winning vendor over other vendors they considered, the top response was that the winner demonstrated a stronger knowledge of the buyer’s company and its needs (68%). (In fact, lack of knowledge of a company and its needs has separately been cited by buyers as their top deal-killer.) 


Where is my growth going to come from? 
How do I grow now and tomorrow? 
How do I set up my growth engine? 

Monday, August 22, 2022

Digital Transformation Spectrum - 2011 to 2022

Digital Transformation Spectrum - 2011 to 2022 
  • Sales Trigger has evolved with the Evolution of the Digital Transformation Journey from early 2011 to Post Covid. 
  • The spectrum of Primary Sales and Transformation Triggers are highlighted below.



This is my 1st draft of the digital transformation spectrum, keen to get some feedback.


Core Components and Enablers



Digital Transformation - Economic Model



Digital Transformation - OPEX Lens from Efficiency Dividend to Enabling Revenue Generation  




Digital Transformation - Pathways




Digital Transformation - IT Services Landscape  







Sunday, August 07, 2022

Weekend Reading

 My predictions on Macro Economic View of Australia FY23

How Humans and AI are Collaborating 


The B2B Lead Gen Stumbling Blocks and How to Overcome Them

Given the complex nature of B2B lead generation, it goes without saying that there are plenty of stumbling blocks that can hinder lead gen efforts. With this in mind, we’re diving into the common pain points marketers experience when filling the funnel while offering solutions that lead to better marketing results.
1. Marketing Without a Cohesive Lead Generation Strategy 
2. Marketers are Focusing on Lead Quantity Instead of Quality 
3. There are Gaps in Content Marketing Efforts 
4. Content Marketing Isn’t Aligned with the B2B Buyer Journey 
5. Marketing Efforts Aren’t Consistently Optimised 



B2B buyers Transparency make Vendor Purchase Easier

Research has shown that nearly two-thirds (65%) of B2B buyers felt vendors placed more emphasis on selling than they did on listening to their needs. Because of this, buyers are turning to other non-vendor-controlled sources such as user reviews, free trials and product demos to investigate the cons before making a purchase. To get ahead of this, vendors should be more forthcoming and listen to what their buyers are telling them. By highlighting their weaknesses, they may actually start to make more sales.

What is your customer's Unique Value Story

Supercharging the executive summary 
The most important part of any sales proposal is, of course, the executive summary. It’s likely to be read by stakeholders with the significant decision or approval authority who won’t go into all the detail. And some of those stakeholders may not have been involved in the previous discussions. Some may even be questioning “why do we need to do this at all?”
This is where an executive summary that deals with your customer’s three critical questions: why change, why you and why now? can be such a powerful selling tool. Summarising the customer’s unique value story in your executive summary not only promotes your organisation, it also promotes the need for change and reinforces the benefits of urgent action.






Friday, July 29, 2022

How to Influence your Buyers for Cloud App Modernisation

How to Influence your Buyers for Cloud Application Modernisation

Cloud Offerings for Application Modernisation



Buyers Persona Mapping with Cloud Offerings for Application Modernisation to execute the Sales Strategy 







Monday, July 18, 2022

Friday, July 15, 2022

Inflation Impact - CIO and CFO Ask and Priorties in 2022


CIO Priority for OPEX Relief by Reducing Spend on 

  • Collaboration software 
  • Data centre build-out 
  • Consulting 
  • Infrastructure hardware 
  • ERP applications

CIO Priority for driving Growth by Increasing Spend on 

  • Digital transformation 
  • Cloud, AI, ML, RPA
  • Cost Arbitrage levers like Outsourcing and Offshoring
  • Data warehouse, Business intelligence, Analytics
  • Security software 


Thursday, July 07, 2022

Persona Mapping - Sellers from Mars and Buyers from Venus - Elements of Nature Meet B2B Sales

Excerpt from my upcoming book at amazon.com - "Sellers from Mars and Buyers from Venus - Elements of Nature Meet B2B Sales" 

How a Sponsoring Executive of Action Centric (Fire) Persona and Calm and Stable Persona (Earth) will engage with others. 

-----

Sponsoring Executive


An executive sponsor is a person in the management or an executive team responsible for driving the outcome of a proposed solution to resolve a business problem. In business-to-business sales, an executive sponsor can be on either side, at the buyer's or the seller's end. 


At the buyer's end, it is primarily someone who has a keen interest in resolving a business problem or is a decision-maker and strongly influences the outcome of a sales transaction. 


At the seller's end, it is primarily someone keen on growing the business by investing capital and resources.

  

Following are the key responsibilities of an executive sponsor at the buyer's end:

Prepare and own the business case

Engage and work with other sponsors and stakeholders in positioning and selling the business case internally and externally with suppliers

Recommend or assist in the go-to-market approach

Govern the communication with stakeholders

Govern the risks and the outcome of the business case 


Let us explore how a sponsoring executive at the buyer's end engages with the internal and external stakeholders by applying the elemental attributes learned in previous sections.




Fire – Action 


Sponsoring Executive


Business Case Preparation

o they are seeking a futuristic and innovative roadmap or a solution, preferably for short and mid-term 

o a lot of data points are provided for analysis and problem definition

o budget allocation will be generous and is eager to allocate work   


Go to Market Approach 

o fond of an audience and connecting with higher authorities means they employ a top-down strategy

o being time-consuming, a mechanism like RFP is least appealing 

o they reach out to innovative and agile (swift in delivery) suppliers, or internal teams for selling the business case

    

Positioning 

o growth-oriented – being passionate for innovation and driven by future trends with the intent of growing the business, their initiatives are positioned as growth-oriented


Engagement

o being open and honest, they interact with honesty and transparency, loses cool if the opposite side is not transparent

o the sharpness of fire is reflected in their sharpshooting style of conversation, and they have no hidden agenda

o they are competitive and use charm to impress upon stakeholders 


Communication  

o timely, quick and action-oriented

o they lack depth in conversation, like to take control of the conversation 

o they use data-driven insights and visuals to communicate  


Governance   

o they exert pressure on stakeholders by repeatedly chasing activity progress 

o they seek action and quick wins 

o they are tolerant and considerate but will have failures or lapses in execution provided the information for the root cause is shared transparently


The book is on promotion for a limited time only.




Tuesday, July 05, 2022

Market Your Way to Growth

Template for driving growth.
  • Grow by Building Market Share 
  • Grow through Developing Committed Customers and Stakeholders 
  • Grow by Developing a Powerful Brand 
  • Grow by Innovating New Products, Services, and Experiences 
  • Grow by International Expansion 
  • Grow by Mergers, Acquisitions, Alliances, and Joint Ventures 
  • Grow by Building an Outstanding Reputation for Social Responsibility 
  • Grow by Partnering with Government and NGOs

Sunday, July 03, 2022

Weekend Reading

 Bridging the gap: How and why product management differs from company to company

Companies, like many in New York, that are introducing solutions to mature industries tend to be sales-driven, so product teams are informed by what customers will readily buy and are measured based on output and revenue. Companies, like many in the Bay Area, that are creating new categories are generally vision-driven, so product teams are more cross-functional and iterative, and are measured based on validated learnings and outcomes. The two models on each end of the spectrum manage risk differently and, with regard to startups, offer a varied range of results. Predicated on introducing solutions to previously unarticulated problems (e.g. Snapchat), Bay Area startups and product managers are tasked with launching moonshots. Failure is more frequent and expensive but success is exponential in size.
How Marketing can assist in Maximising Growth
Fortunately, there's a good rule of thumb called the "70-20-10 rule" that business leaders can use to address the current vs. future aspect of the resource allocation challenge. The 70-20-10 rule has been used for a variety of business purposes. For example, Google has reportedly used it to manage the innovation process, and Coca Cola has reportedly used a version of the rule to guide marketing investment decisions. The marketing version of the 70-20-10 rule says that about 70% of your marketing resources should be devoted to capabilities and programs with a proven track record of acceptable performance. These will include marketing channels, techniques, and technologies that your company is currently using successfully. The 70-20-10 rule does not mean that companies should simply "keep on doing what we're already doing." It means that marketers should evaluate how well their "bread and butter" programs are performing and continue to invest in those that are delivering acceptable results.
Why your customers want to buy is as important as what they want to buy
In complex, discretionary B2B buying environments it’s just as important - often more important - to understand why your prospective customer has embarked on their buying journey. In fact, I’d go as far as to say that no matter how perfect your salespeople’s understanding of their prospect’s needs is, and no matter how good a job your salespeople have done in influencing those needs in your favour, if you don’t understand why your customers are buying, you’re flying blind.
Replacing the Sales Funnel with the Sales Flywheel
One of my favorite business school professors used to say, “If you want to build a great company, your product has got to be ten times better than the competition.” Today, that advice feels out of date. If you want to build a great company in 2018, your customer experience has to be ten times lighter than the competition. It used to be what you sell that really matters, now it’s how you sell that really matters Unlike some changes in business philosophy, the flywheel is not an all-or-nothing proposition, Any tactical change to reduce friction, or organizational alignment of forces that optimize for customer delight, will have a measurable impact on customer experience. Early successes will breed increasing support for a full flywheel approach.

10 Commandments for Marketing and Product in a Software Startup Artificial Intelligence Strategy: 7






Sunday, June 26, 2022

Weekend Reading

 Blockspace is best the product of 2020

Blockspace is a space on the blockchain that can be used to store information and run code. Critically, it differs from traditional computing space because the hardware is subordinate to the software, the blockchain code. These systems, when sufficiently decentralized, are more trustable — as in they can make stronger commitments — than ones controlled by centralized parties.

Twitter and Musk - Wealth Creator

“Entrepreneurs create wealth; governments destroy wealth. Ultimately, it’s about division of labor and specialization. Entrepreneurs specialize in creating wealth; governments should specialize in the protection of life, liberty and property; we should devote a part of our time and money to the extent we can in helping others as part of our social responsibility. Entrepreneurs sow the seed corn, we reap most of the harvest. Denying them seed corn will surely mean starvation for us.”
How Leaders Can Focus and Prioritize their Work in a Complex world Sales Reward - Best Practices
Build your sales rewards around the notion of intrinsic motivators. This way you’re not only providing your reps a reward for good performance, you’re validating and encouraging a sense of self that pushes them to excel every day.
Accelerate your Professional Services Sales Revenue 


Set the Stage for Success - You and Your prospect
By preparing both yourself and your prospect, you will open the door for better communication, better use of both of your time, and most importantly, a better meeting outcome that leaves you with the answers you need to deliver a valuable proposal.
Why Closing Deals are becoming more Difficult




Sunday, July 18, 2021

How to Identify Buyers Persona and to Sell Them

My upcoming book - Sellers from Mars and Buyers from Venus - Elements of Nature Meet B2B Sales outlines a unique way of identifying Buyer and Sellers Persona, and how to apply them in various scenarios across Buyers Map.  

Excerpt from the book

--

Persona Mapping with Elements - Buyer and Seller 

-

In the world of business to business (B2B) sales, the buyer and seller relationship plays a significant role in winning or losing a transaction. Creating and nurturing these relationships across multiple stakeholders is a challenging, lengthy, and time-consuming process. 

One of the critical activities and constituents of a sales plan is to build the buyer's stakeholder persona that will assist in the relationship-building process. Mapping of these stakeholder personas reveals the type of levers that can be used to develop and nurture long term relationships with the intent of winning and expanding the sales pipeline. Without the intelligence of the buyer's persona, the sales execution effort will be challenging and profoundly inefficient and ineffective. 

Besides, it addresses the risk of losing a sales representative because by capturing and documenting the buyers' persona, you can ensure that gathered intelligence and levers applied in building relationships and influencing negotiations are not lost with a change in guard at the sellers' end.    

The framework for creating and destroying five elements is applied to overcome the challenging task of mapping and building the persona. The inherent attributes of each element are used to map and develop the personality of each stakeholder at the buyers and sellers end in different scenarios.


--